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Privacy Policy

Who we are

Our website address is: https://flightchops.com.

Terms of Use and Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in Canadian P.I.P.E.D.A. law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, information submitted with your inquiry or estimate request or other details to help you with your experience.

When do we collect information?
We collect information from you when you fill out a form or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order, inquiry or information about other products and services, videos, or other news from FlightChops.

How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards. We do not use Malware Scanning.
• We do not need an malware, vulnerability scanning or PCI standards because:

We do not collect any compromising data that requires malware or vulnerability scanning or data that is required to be stored per PCI standards.

Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some site features may be disabled.

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information outside of FlightChops. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We may use Google AdSense Advertising on our website.
Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:
• Remarketing with Google AdSense & Adwords
• Google Display Network Impression Reporting & Remarketing
• Demographics and Interests Reporting & Audience Behaviour

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Updates to Privacy Policy

Users will be notified of any privacy policy changes:
• On our Privacy Policy Page

Users are able to change their personal information:
• By emailing us

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13.

CAN SPAM Act & CASL
The CAN-SPAM Act and CASL are laws that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations, in the USA and Canada.

We collect your email address in order to:
• Send product or general information, respond to your inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders, estimates or inquiries.
• We may also send you additional information about related products and services we offer.

To be in accordance with CAN-SPAM & CASL we agree to the following:
• NOT use false, or misleading subject lines
• To identify the message as an advertisement in some reasonable way
• To include the physical address of our business
• To honor opt-out/unsubscribe requests
• Allow users to unsubscribe by using a link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us or use the link at the bottom of any of our marketing emails and we will promptly remove you from ALL future marketing emails.

If there are any questions regarding this privacy policy, contact us.

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